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Technology-related Privacy Concerns: a Review
Abstract
The exponential adoption of the Internet for trans action and interaction purposes continues unabated. However, despite the obvious empowering benefits of the Internet, consumers concerns regarding the ability of online vendors to collect and use information regarding them and their online interactions have also increased. Vendors facing inte nse competition in the marketplace are under increasing pressure to gain a more sophisticated understanding of their c onsumers and thus view the collection of consumers’ personal and interaction information as essential to achieving that understanding. Awareness of this fact has accentuated consumers’ privacy concerns and in some cases impacted interaction intentions and behaviour. Similarly, in the co mputer-mediated work environment, employees’ awareness that communication-monitoring technologies are being used to monitor their email and Internet interactions has increased. Despite the importance of this issue, research on te chnology-related privacy concerns remains in an embryonic stage. Moreover, the lite rature indicates that much confusion surrounds the construct and in many studies the construct is neith er clearly defined nor opera tionalised. The aim of this paper is therefore to reduce that confusion by providing a brief review of the literature while outlining potential research avenues worthy of future research. This paper provides researchers with a deeper insight and holistic understanding of th e construct and conseque ntly makes a valuable contribution not only to info rmation systems research but also to pr actitioners in their efforts to better understand the factors that predict and inhibit technology-related privacy concerns.
Keywords
Privacy
Consumer information
Consumer behavior
Monitoring
Surveillance
Empirical research.
Declarations & Ethics
Funding:
This research received academic dissemination support through ESCAP / JournalsHub publishing programs.
Conflicts of Interest:
The authors declare no competing financial or institutional interests.
Peer Review:
Double-blind peer reviewed by international subject specialists.
License:
Creative Commons Attribution 4.0 International (CC BY 4.0).
How to Cite This Article
APA / MLA / BibTeX
University, et al. (2009). Technology-related Privacy Concerns: a Review. IADIS International Journal on Computer Science and Information Systems, 4(2). https://doi.org/10.33965/ijcsis_2009_v4i2_03
University, et al. "Technology-related Privacy Concerns: a Review." IADIS International Journal on Computer Science and Information Systems, vol. 4, no. 2, 2009. https://doi.org/10.33965/ijcsis_2009_v4i2_03
University, et al. "Technology-related Privacy Concerns: a Review." IADIS International Journal on Computer Science and Information Systems 4, no. 2 (2009). https://doi.org/10.33965/ijcsis_2009_v4i2_03